Terms & Conditions
Order process
We may need up to 48 hours to complete an order. After placing your order, we will contact you to determine the pickup/delivery date and time. Most of our products are wholesome “slow foods” that require a certain amount of time to prepare/leaven. Therefore, we reserve the right to decline orders if we are not able to complete them on the desired date.
Changes of orders
Changes in quantities, flavors, or dates may be requested. We will do our best to fulfill your request if given enough notice, and the order has not already been mixed or baked.
Pricing for large orders
Feel free to contact us for a quote if placing a large or custom order.
Packaging
All of our products come in environmentally friendly packaging, we do not provide plastic bags or anything containing plastic. Please bring a bag if you order large quantities. Labels state ingredients and known allergens.
Cancellations
No refunds will be given for canceled orders which have already been mixed or baked.
Returns
All sales are final. In the event you are not satisfied with your order, the uneaten products must be returned within 24 hours to assess their condition and determine if a credit may be issued for a future order.
Order Pickup
Orders must be picked up at our house. We will provide our address when scheduling pickup time.
Delivery is available within Long Beach, CA, upon request. A delivery fee of 5$ will be added to your balance. If you decide to pick up your order and send someone else in your place, please let us know ahead of the pickup. Please also let us know if you are going to be late. In case of no-shows, and no message from you, your products will be donated after 24 hours. No refund or credit will be granted.